Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Our return flight from Boston to Raleigh was cancelled which meant another hotel for the night. Once I secured a letter from Jet Blue regarding the cancellation and re-booking and sent the paperwork to CSA I had a check in less than 10 days!! Fantastic service!! Will definitely buy their product again.
John M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
My claim was for my wife's portion of the cruise cost. She died suddenly and unexpectedly three months before departure.
Eugene W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I like the plan. We will most likely use it again.
Karin F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We did not need to use the insurance but a man in our group lost his wife on this trip. He had travel insurance and was so thankful he did.
Dale A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I was glad I had the policy. I felt if I needed it, I would be satisfied. I just feel the plans are very expensive. I am thankful I didn't have to use it.
Lynda F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I had a concern because the trip was supposed to end on 6/27/14. The trip operator made such a mess of the airline reservations that I didn't arrive home until 6/28/14, one day after my policy expired since I purchased it for the stated duration of the trip. Perhaps you could advise clients to add one day beyond the stated end of trip to their policy period so coverage would continue if they don't actually get home on the end of trip date.
Nancy B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Premium
I was most satisfied with the plan. It had what I would have needed if I became ill or had an accidental injury. I was very lucky to have had nothing going wrong. I would use you again if needed. Thank you.
Suzanne L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Have purchased insurance through InsureMyTrip about 3 times; but never submitted a claim. I like the fact I am still covered in case of an emergency and will continue getting your insurance. Thanks.
Gayleen P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We didn't need to file a claim, but came very close! Shortly after we left on our trip, a huge tree (4 foot base and 100 plus feet tall) came down in our front yard! Thankfully, no one was hurt, but if it had fallen on our house, it would have been "bye bye cruise"! You just never know what might happen.
Gary W. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The only suggestion that I have is that you include the information to file a claim with the pre-trip reminder. I purchased my insurance months in advance and it would have been nice not to have to search my e-mail for the original confirmation. No claim filed (gratefully) so I guess the truest test was not necessary.
Yasheene C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. Your suggestion has been noted. Please keep in mind, you can call us at 800-487-4722 to have your policy information sent to you again.
Jul 01,2014
If coverage is extended for the above reasons, coverage will end on the earlier of the date you reach your originally scheduled return destination or seven (7) days after the scheduled Return Date.