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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Fortunately we didn't have to file a claim but it was reassuring to have coverage if needed.
Gerald D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't have the need to use this plan on this trip, so I really can't say I experienced it.
Jeanne O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim, so I can't really say much about the effectiveness of the coverage.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have to use the plan, but when our initial flight was three hours leaving, the thought of having to use the insurance crossed my mind. We missed our connecting flight by mere minutes; there are no other flights from Istanbul to Rwanda, just that one per day. Luckily the airline put us up in a nice hotel and fed us, so the insurance was not needed, but it brought peace of mind to know it was there if it was needed!
Nicholas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
We were "stranded" in Alaska. The representatives at CSA helped find a physician and followed me through the whole process. Their help was a "value add".
David F. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I could never have made my decision and purchase without the help of your customer care representative. The choices are too overwhelming and time consuming to review. With a few specific questions, the representative suggested a plan for me and told me of the extra benefits this one had compared to others. I felt confident that if I needed something, I would have coverage. The representative was just awesome. I would use you again. Thanks!
Mele H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We feel comfortable having insurance just in case even if we do not use it.
Elizabeth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thanks!
Albina K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Had absolutely no occasion to file a claim so can't comment on how good this company is!! But, since John Hall recommended it, 'spect it's a VERY good company.
Jean J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I have used this in the past where we needed coverage and got advice all the way in France! They were very helpful and saved our trip. Easy reimbursement. Will continue to use.
Seth B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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