For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I now realize weather conditions could interrupt flights to Alaska. Another good reason for coverage!
Jennifer K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Just what we wanted. Thank you
Ray M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We never had a need to use the plan. However, we do think that our circumstances in obtaining the plan maybe of interest to you.

We did not get the plan because of our personal travel needs. Instead, we got it out of concern that our two offspring, which have special needs might require us to cancel or interrupt our trip. Thus, we think that because there a certainly other travelers that have similar issues as us you might consider increasing or modifying the plan(s) to increase awareness to other parents concerning this issue. By doing so it may help both you and others.
Beth E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a very interesting point as to making people more aware of preeminent scenarios that some companies cover, that other companies may not. We advise that customers call when they have a particular concern they would like coverage for. We are open 7 days a week, 365 days a year and always happy to help with any travel insurance inquiries.
    Jun 24,2014
The trip included a
tour
Generali Global Assistance Standard
My wife and I were pleased with the price of the plan. We were a little bit surprised that our trip was not covered in case we cancelled our trip to Thailand due to the coup in the country in June 2014. If more regular updates reminding of us items such as this as they pertain to our insurance, that would be great.
Alissa W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. To protect your trip cost for events related to military, political, or civil unrest, we recommend Cancel For Any Reason. Cancel for Any Reason (CFAR) is an optional benefit available on about 12 different policies, usually for an additional charge. CFAR has a few eligibility criteria:

    1) It is only available within 10-21 days of your initial trip payment (depending on the policy).
    2) You MUST insure 100% of your pre-paid and non-refundable trip cost.
    3) Cancellation of your travel arrangements must occur more than 2 days before your scheduled departure date.

    Cancel for any reason returns between 70-75% depending on the policy.
    Jun 23,2014
Generali Global Assistance Premium
No comment since I didn't use the insurance. But I was glad to have it in place.
Nathalie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We are at an age where we don't feel comfortable traveling abroad without some significant medical evacuation coverage. Their options for this coverage suit our purposes at a reasonable cost. Luckily, we have never had to file a claim, so can't speak to that process but do like their offerings and comparisons amongst plans.
Hellmut R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I fortunately didn't need to use the plan, which is the real test.
Neil R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having a plan in place gave us peace of mind that if we needed travel protection we were covered. This is the second trip we have insured with CSA.
Ronald K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We are pleased that it is possible to buy this type of insurance.
Francis A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's a don't leave home without it. I would never go on vacation without insurance. Vacations are too costly nowadays. This plan was very reasonable in price.
Doris B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)