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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Fortunately, I didn't have to use it. After I returned, I found my credit card provides some trip cancellation insurance, so I will only need to purchase medical next time. Thanks.
VICTORIA C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The price, covered items, and ease of purchase were very good. I will continue to buy travel insurance from this company for my future travels.
Sylvia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't need to submit a claim, but working with your website and customer service representative on the phone was a pleasure. We use you all the time.
Amy J L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hope it was good coverage but we did not use, thank goodness!
Walter B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Quick and easy online transaction.
scott a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Any insurance is hard to judge unless you use it. We didn't file a claim, but we did have a family emergency while we were gone. We contacted CSA to see if it would be covered and never got a real response (it wasn't clear reading the fine print). I guess that part of the protection that we needed is underwritten by another insurer and through several emails the end result was "just do it and find out later if it's covered". Perhaps they cannot promise coverage ahead of time, but at least some more guidance would have been helpful to have informed our plans.
David K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In the future, we can assist you with questions about policy wording. We can be reached telephone and email 7 days a week.
    Jul 02,2014
The trip included a
cruise
Generali Global Assistance Premium
Fortunately we did not have to use the plan, but well worth the peace of mind.
Carl P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This is the second time I have used CSA. I find them consistently fitting my desire within my budget.
William G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good Plan, just a bit expensive.
Egbert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was fairly easy and quick to enroll online.
Wayne T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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