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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
The cost was more reasonable than most and seemed to offer more benefits. The determining factor was offering a contact phone number in the event of emergency in addition to the contract details. This company stood above others in confidence level. I am a person who missed a trip years ago without travel insurance so I appreciate the peace of mind coverage offers.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I have used this insurance for several trips but never had a claim. It does give me a feeling of security should something go wrong.
Anne T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I did not use the plan but the peace of mind was priceless. I was worried that if our flight was delayed for a covered event we'd miss our cruise. With this policy that would not be a worry!
Kathryn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim. The trip was great, and it was nice to know that we were comfortably insured should something have happened. I will use your company again on our next trip.
Mansfield M. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This trip to Peru went smoothly, so I didn't have to file a claim. The trip before this one didn't go smoothly- the airlines sent my luggage to Albania. I had to buy a few essentials for the trip, and the luggage was returned in 4 days. When I got back, CSA reimbursed me in a timely manner. So that's why I'm sticking with CSA.
Patricia V. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Happily I did not need.
RAYMOND Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My wife and I were fortunate that we did not need to utilize the insurance. Coverage for the possibility gave us peace of mind during our traveling adventure.
Dale M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very good plan, which I will choose again with my next International trip. I recommended this Insurance to my Friends.
Jadwiga U. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It's difficult to rate since we didn't have a claim. But I'm glad that we didn't have a claim.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I was very pleased to have the protection, but so relieved that I did not have to use it. I highly recommend CSA to travelers everywhere!
Claire D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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