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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
It was a good plan...it covered the items I was most interested in at a reasonable price.
Patricia M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't use the plan, so I really don't know whether it works or not. I was happy with the InsureMyTrip website experience, and a multitude of carriers that were presented to me. I am an insurance professional, so I understand insurance very well. The website does a good job of dealing with a very specialized type of insurance which even professionals like myself don't have much experience with. Even though I did not use the plan, which I am happy that I didn't have to,the coverage as described in the policy seemed adequate.
Raymond W. would recommend this plan to a friend or relative.
4 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • BEVERLYM
    Photo
    This is comfort insurance and well worth peace of mind. Often when you do not have it and wish you did you agonize needlessly. Just do it, have it, and know it is there only if needed. I thank all the reviewers for mentioning the value of peace of mind!
    Apr 30,2014
Generali Global Assistance Standard
Glad i didn't have to use it - but glad to know it was there!
Judith S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan had the benefits that we felt were important and the price was competitive. We did not have to file a claim, but were comforted by the fact that we had insured our areas of concerns.
David Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This particular plan was exactly what I was looking for even though we didn't have to make use of it.
Ernest S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had no issues that I had to report
Viki S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were looking for a travel plan that covered not only the flight but any medical needs we might encounter while in Mexico. This plan covered it! We did have a laptop stolen from a checked bag which the airline would not cover. CSA very quickly responded, After sending a receipt we were paid in full for the missing laptop.
Bridget S. would recommend this plan to a friend or relative.
8 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't use the insurance during our 6 week trip but the peace of mind sure helped as we traveled throughout Africa. Certainly worth the extra money.
LINDSEY R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Purchasing this plan was quite easy and completed at the last minute. My friend had already purchased a policy, so I didn't go through evaluating all the options. We were both pleased with the plan. Even though we are not elderly, we are old enough to believe that having trip insurance in the event something unexpected occurred would be wise.
Chrystin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Competitive pricing for coverage offered. Fortunately, we didn't have to avail ourselves of the coverage and therefore can't comment on the
claim process.
Terry P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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