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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I looked at many different possibilities including those offered by our personal homeowner's company and two recommended by our highly rated tour provider among others. All of them cost about three times the CSA coverage, which was just as comprehensive ... I was very impressed with the reviews of how well CSA handled claims, so we happily went with CSA and had no worries about our trip.
Mona F. would recommend this plan to a friend or relative.
4 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We always buy trip insurance and have had to make claims twice. This December has been a horrible weather month for the Midwest. Trip insurance gives that layer of protection and comfort. We really thought that we would have to cancel the trip and make a claim. Thank goodness we did not and have a fabulous trip.
Milton P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have booked coverage thru InsureMyTrip for many trips and have always been totally satisfied. The web site is easy to use although I did like the old format better than the present one.
Michael K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for taking the time to write about your policy and our website. We will pass your information along to management as we appreciate all feedback.
    Dec 23,2013
The trip included a
cruise
Generali Global Assistance Standard
I insure all my trips through Insure My Trip and will continue to do so. Have never had any problems at all and all the representatives I have talked with are knowledgeable and recommend the best plan for what I want to cover.
Elaine S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although we didn't have to use the plan, we almost ran into a situation that would have been covered. It was a relief to know in the back of our minds that we were covered if need be. Thanks!
Mary K. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, I did not have an opportunity to check out the customer service for the plan I purchased but have always been pleased with the plans offered for coverage and costs.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Any insurance that you buy you really hope that you will not need to use it. Not until you have a claim do you find out just how good it is and since we had no claims I cannot say how good it would have been. But it was nice knowing that it was there just in case.
Frank S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Since we got home safely and didn't have a claim, it is very hard to know how good the coverage was. A lot of money spent for "just in case".
Frank B. would recommend this plan to a friend or relative.
1 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was a comfort just knowing the coverage was there if we needed it. We will definitely purchase this insurance for our next vacation.
Fred B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had an enjoyable cruise to Grand Cayman, Cozumel and Key West and fortunately did not need to use our CSA travel insurance policy. But I had the added comfort during our trip of knowing we would be covered if an unfortunate event would have occurred.
Sydney F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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