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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I have used Insuremytrip several times for previous travels. This time I used a rep to help me decide which coverage would be best for this particular trip. The representative was very helpful, and made it so easy to select the best policy! I will be calling the next time I travel overseas!
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good, reasonably priced plan, which gave me and my husband peace of mind on our GREAT Caribbean cruise. THANKS!
Vita J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
CSA provides excellent coverage for travel insurance protection. We filed a small claim for medical assistance received onboard our cruise. It was reviewed and paid promptly.
Mary C. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I'm glad I purchased the insurance, I felt good on the trip, and thankfully I I didn't need to use it. Just knowing I had coverage I felt better about the travel
Debbie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't use, but that's a good thing... you do buy insurance hoping you never need/use it... thanks.
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Easy to purchase and seemed reasonably priced as compared to other that we researched. Had a change in beneficiaries that was easily accomplished by phone. Fortunately we never needed to make a claim so I cannot comment on that process.
Warren R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very happy with our insurance and glad I didn't have to use it. We booked a new cruise while on board our cruise and I will buy insurance for it shortly.
Jack K. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have to use the policy but glad to have purchases it. Purchased CSA travel insurance for another trip and did not have to use either. All I could say is it was a learning experience because we do not purchase travel insurance unless going on a big trip and things are always changing so be aware to initiate this type of insurance policy when you book your first reservation and add on as you plan your trip so you obtain full coverage.
Sherrille O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank God for a safe and memorable cruise trip my daughter and I took. Knowing we have CSA Travel Protection Custom plan
gave us peace of mind from beginning to end. Coverage is good and the price is even better.
Teresita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
CSA offers good coverage for very reasonable rates and buying the trip insurance gave me some peace of mind about all the "what ifs" involved in travel. But the test of any insurance is what happens when you file a claim - fortunately, I did not need to file a claim, so I cannot comment on the actual coverage provided.
Ines J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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