Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Can't really write a "review"?> Thisw is the first time that I did "tri insurance"/. And if I go out of the USA another time, will use your company.
Barbara S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The one thing that i lost was not covered by the policy- My Eyeglasses.
Ann G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Insuring my trip gave me peace of mind that should my husband's medical condition demand it I could be with him without facing loss of travel expenses.
Barbara H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This is my second time using InsureMyTrip. Thankfully, both times I did not have to use it, so I cannot report on how it works if I had a claim. However, it was easy to sign up and receive the coverage a few hours before leaving on my trip.
Anita A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
This is the second time we have used Insure my trip to obtain a quote for trip insurance. The staff have been enormously helpful in deciding between the available options, and we could not be happier. We will use your services again.
Edward A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I appreciated the courteous and efficient way the representative answered my questions when I called for information.
Esther W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Your customer service did a good job of explaining what was covered and made it easy to purchase a plan. Since I did not use it, which I am thankful, I do not know if your claims processing folks would be as helpful.
Randall A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
It is difficult to rate a service/company/plan when I didn't have a claim. Peace of mind is worth a lot. I had a travel insurance claim years ago; I've bought travel insurance for every trip since. Now that I'm older ! and Medicare doesn't cover outside the USA, it's even more important to have trip insurance that includes medical and emergency evacuation.
paula r. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I have to say that I am glad I bought trip insurance from CSA Travel Protection as our planned trip along the Aleutian Islands was canceled by the Alaska Marine Ferry. In fact, several sailings were canceled because the ship, the Tustumena, had several unforeseen repair delays while in dry dock for scheduled maintenance. But I also have to say that I am disappointed in CSA Travel Protection as they at first rejected my claim for our trip cancellation. CSA claimed “scheduled maintenance†was not an unforeseen event and therefore not a covered event. Thus they could not reimburse me for our nonrefundable airline tickets. A covered event had to be a “mechanical breakdown†(unforeseen). Though there was no ship for us to sail on, it was my problem and not theirs. I had to contact the Alaska Marine Ferry to confirm to CSA that the several delays were due to unforeseen repairs and not just routine maintenance. Thus with it affirmed that the delays were of a “mechanical breakdown†nature, CSA then approved my claim. I would have thought this would have been a logical conclusion to explain why the sailing cancellations happened. The Alaska Marine Ferry would not have sold passage if the repair delays were “foreseen.†CSA Travel Protection did “come through†and paid my claim but, it left me rather disappointed with CSA’s first response.
kendall j. would not
recommend this plan to a friend or relative.
17 of
17 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Best part of this plan is that I didn't have to use it!
Robert D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful