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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Did not use the plan so cannot directly comment. However it did seem to cover all possibilities. Would use this plan again.
Patricia Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Will use again
Norman H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Excellent website for comparison shopping, but documentation doubles up Insurer. Thank goodness for electronics to avoid a forest of paper!
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan covered what we needed. Glad we did not have the occasion to use it. Would purchase again.
Marvin Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My daughter got sick a couple of days before our trip and I had to file a claim. I expected to have to go through several months of back and forth letters and forms and phone calls but it didn't turn out that way at all. The website took me right to a claim form with detailed instructions. I filled out the forms and included the documentation required and sent it in. About 2 weeks later, I received a check in the mail. No hassles. I am very happy and will CSA Travel again.
Laura M. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While the coverage seemed complete, It is very expensive, in our opinion and I might add the opinion of others we spoke to on the trip. Several did not buy the insurance because of the cost (though they would like to had coverage). Possibly lowering the cost would give you more customers and possibly more profits.
G Thomas G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no issues during the trip but was glad to know that I had coverage if needed.
Margaret C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Easy to purchase, we did not need to use this product
Alan E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I recommend CSA Travel Protection to everyone I get a chance to talk to about it. The price is very reasonable for the coverage that is provided.
Louise S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Peace of mind. Knowing that when something goes wrong on a trip. Having a travel protection plan to go to if I need it. Makes all the difference in the world between having a great experience in my travels or having a disaster. You never know when an unfortunate circumstance may happen and I certainly don't want to be put into the position of, "I should have gotten travel insurance." You don't think of it when your young. But as an older traveler I would hate to have a medical emergancy far away from home and not be covered under the medical care coverage of a CSA Travel Protection Plan. I don't want to be penny wise and pound foolish when planning a trip. Which brings me right back to those words, "Peace of mind".
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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