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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I never had to file a claim, which is what we all want, so I do not know how good this insurance actually is, but the coverage seemed good for the money.
Curtis C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
YES I WOULD RECOMMEND GETTING INSURANCE BECAUSE YOU NEVER KNOW WHAT CAN HAPPEN WHEN YOU ARE AWAY FROM HOME.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Yes I will and already have done so.
Annalee P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage was easy to understand and easy to purchase. Customer service reps explained the program. Once covered, e-mails from you kept us informed. Fortunately or unfortunately, we did not have to make a claim. But, the cost was reasonable and we felt comfortable having the coverage we purchased. Thanks!
Catherine M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The best thing about that coverage was that I hadn't need to use it.
But my previous experience last winter with your company proved you are reliable, fair and very effective.
Thank you
Dora P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Nothing to say, really, since I did not need to use it - just as I had hoped!
Judith A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had to use them before and we are very happy how the resolved all our troubles but we didn't have to use it this time. We didn't have any problem about our trip.
Alejandro T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was peace of mind knowing we were covered and just enjoy our trip!
michael r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have to file, but the cost was reasonable, and appeared to cover the most important things that I wanted.
Jenna M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Last trip there were delays and we missed flights, got stuck in airports, had to spend the night, etc. CSA covered everything, no problem (of course, you've got to save all your receipts and get paperwork from the airlines on the delay and be very patient).

This time we had no reason to collect, all in all that's the better answer!

I'll keep using them - good peace of mind!
Kerry M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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