For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Custom Luxe
Very satisfied with the company. This is my 2nd or 3rd time purchasing CSA plan. Due to a tragedy, I had to cancel my trip recently and was very pleased with how fast and easy my claim was handled. My claim agent did a great job.
Thank you, hope to do business with you again.
maria g. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    I am proud of the fact that CSA was able to be there in your time of need. We look forward to protecting you and your vacations in the future.
    Apr 16,2013
The trip included a
cruise
Generali Global Assistance Custom
The cost was very reasonable for the cover. It was good to have a plan and feel secure while traveling. There were two persons in our cruise that had a heart attack and needed to be transported out. Having this plan made me feel secure that if something happens to us we would be cover adequately. I will certainly buy this plan for my future traveling needs. Thanks!
Socorro B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
My father-in-law died 2 days before our trip.We where able to rebook our flight a day later than planed.The cost was almost twice what our original flight but booked anyway knowing we where insured.when we got back we turned a claim into CSA.They payed our claim promptly!I highly recommend them! I will use them every time we travel.
DENNIS Z. would recommend this plan to a friend or relative.
16 of 16 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did lose my luggage for five days but was able to live out of my carry-on so had no need to file a claim. My satisfaction is based on the reasonable price of the product.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Seems like a good plan, though, when one doesn't file a claim, it's not reflective of the responsiveness of company.
Karen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The problem with this plan, as with others, is that one signs on a very long document, in small print, which is too detailed for one to really understand, and for which one does not have the time to really analyze. So one goes blindly and hopes for the best.....
Joel G. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review. We are always glad to answer any of your questions regarding your policy. Also, most policies, including this one, come with a review period (Usually ten days) meaning you have time to read the policy, and if it is not to your liking, we offer a full refund of the policy premium if you contact us within the specified review period.
    Mar 28,2013
Generali Global Assistance Standard
Luckily I had no need to use the insurance in any form. But it was security just knowing it was on place!
kyra b. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a comfort to know that we were protected if something should happen.
Lloyd W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
This source was recommended to me by a trustworthy adviser. Having this policy provided fine piece of mind before our trip took place. I would definitely consider picking up a similar policy in the future.
David L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very user-friendly site, even though I did it at the last minute!
Deborah S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)