Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
The plan was just exactly what I needed at a reasonable price. The representative was extremely informative in explaining each of the benefits so I understood precisely what I was getting. I did not need to file a claim fortunately, but if I had I feel that the same service would have been provided.
Lynda P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
Had to cancel our trip for health reasons and CSA Travel quickly reimbursed us. The claim process was very fast and easy and CSA reps very helpful. I would definitely recommend CSA Travel Insurance.
Kathleen R. would
recommend this plan to a friend or relative.
15 of
15 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Thank God we had no need to file a claim. CSA Travel Protection is affordable, we had peace of mind as we prepared for our cruise. As always we enjoyed our cruise to Grand Cayman and Cozumel beautiful beaches, great shopping, food and fantastic weather.
THERESA E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Good customer phone help from InsureMyTrip in selection of plan.
Myles L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I have insured my travel with them twice now. Previously I insured a trip with another completely separate company through my bank and found out too late that I had bought "the hole in the doughnut". No more. I will always go with InsureMyTrip and probably with this plan from CSA. This decision based on reviews of those that have filed claims. I get peace of mind insuring with CSA.
Lawrence G. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The peace of mind was worth every penny.
Cynthia G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't have to use any of the coverage but was glad to have the protection. With the airlines, hotels, and travel in general being in such a state of disrepair, it's good to have a little peace of mind.
Clarence S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
reasonable
stephen c. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
When I returned from my trip I contacted CSA about filing a claim. On 6/26/12 they emailed me the forms to fill out. When I called to check the status of the claim, I was advised that I had to file with my primary insurance carrier first. It would have been nice to have been told that up front. By the time I got the claim denied by Medicare and my supplemental carrier AND then re-submitted everything to CSA I finally received payment on 10/6/12. I am convinced that ALL insurance companies compensate their employees based on how long they can avoid paying a claim.
James H. would
recommend this plan to a friend or relative.
16 of
16 people found this review helpful
-
DebraIMT
In the policy certificate that was provided to you, the travel medical states it is secondary coverage to your primary.Oct 15,2012
The trip included a
cruise
Generali Global Assistance
Standard
Used CSA last year and had to file a claim, which was promptly handled. I will always use it for big trips.
Alan F. would
recommend this plan to a friend or relative.