Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It was great to have but did not have to use is better. Made the trip "mentally" comfortable knowing we were covered if something happened.
Herbert Allen R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This is the second time we have used your services. Both times the customer service people were very knowledgeable about the differnt plans and helped us find the right coverage for the trip. It was easy and fast.We will do business with your company again.
Teresa
Teresa
Teresa O. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I had to change my travel plans (no claim made) and while my new travel time was one day less than the original, with no change in price, I had to pay more for the same coverage. I was unhappy with this situation.
Eleanor G. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Generali Global Assistance
Standard
I didn't need to file a claim, but I was satisfied with what I was covered for.
velma j. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
This trip went without any problems! However last year my sister had a heart attack while we were all vacationing on a Mediterranean cruise....CSA made my claim process easy and efficient. I will certainly continue to use them.
Geralyn M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I think that the price paid was expensive enough that it should include (at that same price) "cancel for any reason" coverage.
David S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
We used this insurance several time but we never had the opportunity to use. Unfortunately in our last trip everything went wrong. In 30 days we received different checks covering everything we requested. We are very satisfied with this company.
Alejandro T. would
recommend this plan to a friend or relative.
17 of
18 people found this review helpful
Generali Global Assistance
Premium
UP -front all pricing and benefits/costs were the best I found for what we wanted. I can't vouch for having to use or collect since we didn't have any problems. I know from the past with airport problems and delays that's where it counts. I mostly get insurance when we are traveling out of the country for piece of mind, just in case, you never know when an injury will happen or someone will get ill ( I'm a nurse) and you would rather spent 140.00 that all the medical and transfer bills. Also I can't stand the thought of losing all the non-refundable money I have put out for flights and hotel/all-inclusive that just goes out the door if the weather is bad or another cause for trip cancellation. Its cheaper than paying for refundable flights or hotel.
Alan M. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
Generali Global Assistance
Standard
We didn't need to file any claims but it was worth knowing that we would be taken care of if we did!
Marie K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately all went well and I did not need to file a claim. But I am impressed with the level of communication from CSA (including their email just before the trip, reminding me to print out my confirmation email and take it with me), which gives me the confidence that they would have been responsive if I had needed them. They were also very helpful at the time of purchase, when I needed to link two separate policies since my travel companion was in another state, which was handled promptly and accurately by a customer service representative.
Roberta F. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful