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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Didn't have to use it thankfully....but the price was reasonable
Maureen N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We did not have to file a claim.
Ivory W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I didn't have to use the insurance, but it gave me peace of mind to have it. It was reasonably priced and had good coverage.
Pamela M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had a medical emergency in Turkey and the CSA people were terrific in making arrangements to get me (and my husband as my non-medical companion)home. They thought of everything involving the travel. I have already told everyone I know to buy CSA protection plans when they travel. The claims process was ultimately well done, although it took a bit longer than as "advertised". It was fair and well explained. However, the most important part, having immediate assistance when you are abroad with a medical emergency was handled superlatively!
Stephen K. would recommend this plan to a friend or relative.
30 of 30 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The Travel Protection plan provided me with peace of mind while traveling, and I thank you for this. I was very pleased with the cost of this plan. I would definitely purchase this plan again for any future travel. Thank you.
Elvezia F. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't have to submit a claim, so I really can't speak on this subject, but purchasing the policy was easy, straightforward & it covered everything I wanted.
Diana S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very easy to purchase. Clear language. Good follow up and reminders. Did not need but had the peace of mind.
Dona,d F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the first time we have purchased insurance - just had a feeling. One month before our very expensive cruise we were evacuated for 20 days due to a large fire. Our house survived and so did our nerves, knowing that if we had to we could cancel the trip and not have lost everything. As it turns out we were able to return home a week before we had to leave, get our clothes and luggage and head out to the airport. It was extremely stress relieving - even though we did not have to use it.
Michael G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
My Grandaughter and I went to Africa (Tanzania & Zanzibar) for 17 days. I was secure that any incident would be covered and we would be ok financially and otherwise. When our luggage went astray and I left my purse in the security bin are times that could have been not good. With the Travel Protection I was more relaxed. We got the luggage back in short time and the security guard had my purse. No worries this time but I will always get protection from CSA whenever I travel!!
Jacqueline F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I am thankful that I didn't need to file a claim.
Poland is such a beautiful country with friendly
smiling people that welcome visitors.
Lowell R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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