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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Cannot make any comment as no claim was made.
Suryakant P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't need to use it, but having the insurance provided peace of mind while on the trip. I wish they had a plan that just covered replacement of the trip cost and medical/medical evac. I don't really need all the other small items, which surely increase the price.
Megan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It is hard to say how satisfied I am with the plan since I didn't have to file a claim. I thought the price and coverage looked good compared to other plans, and I liked how a copy of the coverage and emergency numbers was emailed to me a few days before we left for our trip.
Pearl S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
CSA Travel Protection was wonderful. We had a cruise planned and then we had to cancel due to an illness. CSA processed our claim promptly and we will definitely use them again on future travel. We were very satisfied with their customer service.
Robert S. would recommend this plan to a friend or relative.
15 of 15 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan seems good, but I never had to file a claim. It was quick and easy to sign up online.
Marie M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It is peace of mind to have your protection.
Elaine O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I had no problems with health or delays on my trip, but I feel the coverage was reasonable and comprehensive and I felt better knowing that I would be covered financially should anything happen.
Ruth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
So grateful I never had to use it.
Giuseppe S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
So glad I never had to use it! I chose this plan because when my mother had a prolonged illness on her final trip abroad, it was this plan that came thru for us 100%. I will continue to recommend this plan to all my traveling friends and family.
Smadar S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan is unclear if medical is covered out of the country. All one can do is pay emergency medical directly to the doctor and then submit a claim for "consideration" to CSA. My son became ill with bronchitis, but we opted not to try to get medical attention after talking to the CSA phone attendant. There are too many forms to fill out and hoops to jump through, and then there is no guarantee that reimbursement would be forthcoming. Not the best.
Larry L. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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