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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Policy price was fair. however, since I did NOT needed to make use of the plan at all I can not comment how the plan would have worked should I have needed to use it. (i.e.) contact Claim Representative, filling out claim forms, getting reimbursed for Airline inconvenience or medical costs, etc. However, just to know that I had a travel insurance policy was still a good feeling just in case.
Werner S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We've used CSA before and continue to be very satisfied with the security it provides. We will certainly use CSA in the future.
Gaylen L. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insurance is always best when you don't have to use it, as was our case. I feel it was good value for the money.
Johnnie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I am not able to rate truthfully on the satisfaction of the plan, as I had no claim. In fact, rating should come from clients having a claim only.
Sonja E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In the past we have used the insurance to cover prepaid cruises. This time we were traveling with reservation for various hotels and transportation where we were committed to pay if the stays or events were not canceled by a certain date (3 - 7 days before reservation.) It was hard to figure out how much insurance to buy. I'd thought that if we got injured in Rome and had been unable to get to our Sorrento hotel (incurring a penalty equal to the 3 night stay), we would have been covered, but when we contacted customer services, they said that only pre- paid items were covered. Fortunately we had no issues--but I wonder if there is a policy where commitments are defined in advance and covered.
Bill D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Called about a potential problem with my trip and the agent told me I was not covered (illness/cancellation of part of the trip) but I went anyway.
Norman H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Thanks to our advanced age (my wife and I are 84), the high cost of this plan will make us think twice before we go overseas again.
Gerald K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't need to use it but certainly felt better having the safety net in case an emergency situation arose.
Kathleen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Always purchase travel insurance from InsureMyTrip. Fortunately, we have never had to utilize any feature of the coverage. The purchase is made to insure peace of mind - which it does.
William B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
As has been the case in the past, I'm fortunate that I didn't need to test the policy, and I hope to never have to do so. So, it's more difficult to rate CSA then to rate InsureMyTrip.com. But I've been happy with the options provided to me by InsureMyTrip. You make choosing a policy and comparing different policy options easy.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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