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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Have used them before and had a claim and they were the best
Margaret K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
yes, and we just did that, last night. Our son should be calling you soon about his trip
Elizabeth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the second time I've used your company. The first time I had to put in a claim & you guys were on the ball & handled everything super!! Thank you & I will use you again in the future
Joann M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Hello..
All I can say is that Thank Jesus , I did not needed it, but I was glad to have it anyways.like I always say.. " !! It is better to have it and not to need it, Than need it and not have it !! " I'm grateful, We had a good time, and we were safe and healthy... Colombia is gorgeous, and people are kind, sweet, and make you feel welcome 24/7. Food is delicious and weather just perfect!!
James J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Thankfully, we didn't have to file a claim, but we felt reassured that we had great coverage in the event we needed it.
Sheila M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have found CSA to be fair priced for the coverages I deem most important to us such as medical coverage and evacuation and in case of civil strife.

CSA is priced daily so the later to purchase the lower the price but always buy at the time of final payment so that the cost of the trip is completely covered.

Bob
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have used this service many times over the last few years for various trips we have taken and have been very pleased with the outcome of the two claims we have made. Thank you for your efficiency.
David R. would recommend this plan to a friend or relative.
18 of 19 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Always thankful not to need insurance, but having the coverage allows for a more worry-free trip.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan was a bit more costly than I thought it should be. Of course, if we did have any issues and needed to make a claim, it would be worth every penny.
Barry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We experienced a trip delay. On returning I called and all the forms and instructions to file a claim were sent immediately via e-mail. I sent back the completed information via e-mail and received a refund on insured events within 10 days. Thank you for your efficient communication and response.
Brian R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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