For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Didn't need to use the plan, so I guess that makes it a good plan. When you have to use it, that means something went wrong with your trip. Your insurance just helps me relax.
Thomas D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thank you for providing a great service that gave us peace of mind during our vacation.
Alain P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thank you for your feedback! So glad that your trip went well.
    Apr 03,2012
Generali Global Assistance Premium
Thank you for great service and excellent coverage. I will definitely use your company in the future and have already recommended it to others.
Gail C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, did not need the insurance, so do not know how good it was. Did feel it was a bit expensive, as our companions got a lower rate the day before. If we had taken the quote we were given the previous day, ours would have been less.
Helen F. would recommend this plan to a friend or relative.
4 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thank you for using CSA and sharing your experience. Plan pricing is based on multiple factors, including length of time before trip begins. While pricing can differ from policy to policy, we work to provide affordable coverage for all travelers.
    Apr 03,2012
The trip included a
cruise
Generali Global Assistance Standard
fortunely we did not have to use had a great trip .
barbara s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan is good for covering evacuation costs and medical treatment if you are injured in a remote area. I believe this is called "point of injury' evacuation and is difficult to find coverage for unless you go with a plan offered by some of the diving insurance companies - and they do not cover you unless the accident is water related. I used it for a Grand Canyon raft trip. Never filed a claim so can't comment on actual service.
Roman P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We had no problems on our trip but the peace of mind was worth the cost of the policy. Our parents are both very old and in frail health. This policy allows us to travel with the knowledge we could return home without huge expense.
Kathleen L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Although we haven't had to use the coverage, it is good to know that it is there if needed. We find the rates to be very good and will use CSA for future trips.
Gregory B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Happily we did not need the insurance in this case. It was easy to navigate the web site and sufficient choices were offered.
Alexander K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We were lucky as we did not have to use any of the coverage. It is hard to understand the coverage until you need it for something then you find out how good it is. I think the issues I wanted covered was covered in the policy. I would use CSA Travel Insurance again on our next vacation. The plan was very affordable. Thank you,
Juanita M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)