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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I thank God that I had a safe trip. The only problem that occured was that the first flight on the way home was delayed twice which caused me to miss the next connecting flight which almost caused me to miss the third connecting flight which was on a different air line. Many other passengers in the same situation were very upset but I had no fear because I was protected by my travel insurance.
jacqueline h. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Getting in touch from Ethiopia was problematic. But once contact made via email and after returning home, they were very responsive. I didn't have the best receipts for lost luggage (it was Ethiopia!) but there was no bureaucracy. They accepted my modest claim including my internet and phone charges trying to contact them.
Carole K. would recommend this plan to a friend or relative.
16 of 16 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
On a recent trip we encountered weather issues that interruped our flights and delayed us from reaching our destination. Knowing we had travel protection helped to minimize the stress when we encountered cancelled flights, unexpected overnight stays and lost resort days. Upon returning home the claim process went smoothly and we were reimbursed promptly.
SUSAN H. would recommend this plan to a friend or relative.
14 of 14 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Cory Bruce
    Photo
    Which of the options did you purchase? cancel for any reason?
    Mar 07,2012
The trip included a
tour
Generali Global Assistance Standard
Had a great trip and felt secure knowing that we had good insurance in case we needed it. Thankfully we didn't, all went well.
Kathryn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to "use" the plan. Provided good protection for the price and was easy to buy and understand.
Christopher N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Yes. I have used it before, and it always provides peace of mind in case something goes amiss.
Muriel W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
good plan, easy purchase, affordable premium
Catherine F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
easy to understand and compare plans to make sure I got the right one. all downloadable materials, so no snail mail. affordable premium. AND, best of all, NO CLAIM TO FILE!!! safe and healthy trip. will use you again.
Judith W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Because I traveled on 2 airlines with a hotel stay in between, the agent(s) did not initially understand clearly and I had to phone several times. The resulting upgrades increased the cost significantly from the initial quoted price..
Beverly W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Although I didn't have a claim, the plan covered all the items I was concerned about, thus, giving us the peace of mind to enjoy our vacation without worrying about the "what if's".
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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