For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Premium
Good plan for back to back cruises, however it was a bit expensive. Thankfully, we didn't have to use it. You can't take a chance on being airlifted from out of the country to a reliable hospital in case of a major emergency. That can cost up to $30,000. It happened to a friend.
Susan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Baggage was lost / delayed. The 24 hr delay in coverage was not usable. It would have cost at least 1 day of my vacation and a few hundred dollars, none of which the plan would cover unless I waited for 24 hrs. This obviously is a function of the plan.
Joseph C. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Thankfully we did not have to use the travel insurance but it brought peace of mind that we would be covered in case of delays, lost luggage and illness.
Nancy Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I find it very difficult to review the quality of coverage because, I am happy to say, nothing occurred to me and I did not have to make any claims against the Policy. Travel insurance is expensive - I chose coverage that I believed would be adequate and then chose the least costly plan I could find. Your site provides comparison of cost which is very helpful. What I can't tell unless I make a claim, is how the various companies might compare in service when claims are made.
P Cecilia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This is the second time I've InsureMyTrip with you. The representative who helped me by phone was courteous and extremely helpful. I felt confident that I was insured for everything I needed in an emergency. Thank you!!
Doreen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
tour
Generali Global Assistance Standard
I want to clarify that my satisfaction was with the comfort of knowing that I was covered and that I believed the coverage to be good and appropriate to my needs. The real test will come when I have to file a claim. At that time, I will be able to access the type of service provided and whether the coverage is as expected.
Maria W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having trip insurance gives us peace of mind during our vacation for those "what ifs". Don't hesitate to spend the extra money because you never know what can happen!
Leona B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It was easy to compare different companies' plans.
Steven K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
A pleasure to deal with your company and especially with Rick who offered wonderfully professional guidance. You will have my business going forward.
Joy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
tour
Generali Global Assistance Standard
I thought the amount of coverage was a good buy for the price.
Gertrude L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)