Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately we did not have to make a claim. Buying the insurance and receiving our policy was easy
Gary D. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Premium
good coverage on items that would cause a real problem, if it arose.
William R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
CSA Travel Protection received our claim on Dec. 8th
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
of 2011. We received a claim payment on 1-23-12.
I feel the service for our Trip Interruption claim was
very slow.
David G. would not
recommend this plan to a friend or relative.
19 of
28 people found this review helpful
-
Kathy (Generali)Generali Global Assistance
We're sorry to hear of your recent experience with CSA. Without knowing the specifics of your claim, the holidays and an unusual spike in claim volume due to major events may have impacted the turn time a bit this time around. CSA is committed to providing prompt, fair and equitable claims service and focuses on ensuring consistency and accuracy in the claims process. Please let us know if you have any additional questions or concerns. Thank you for your feedback!Jan 25,2012
Generali Global Assistance
Premium
I did not need the insurance. However, I felt very confident in the InsureMyTrip Rep. She really answered all my questions and I felt confident making my purchase. I
Stacy G. would
recommend this plan to a friend or relative.
-
Debra
IMT
Great Job Lisa!!Jan 23,2012
Generali Global Assistance
Standard
Thanks God, although nothing happened to me, just the thought that I had a travel insurance gave me a peace of mind. I would recommend to anyone that it is worth a while to have travel insurance for the sake of peace of mind and protection in case of emergency.
Mehret B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Luckily, I didn't need to make a claim. It was a very expensive plan but my trip was costly which is why.
Anne N. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We did have a bag delayed. It was never put on the plane in our departure city. It ended up arriving at our hotel later that evening, fortunately we had a pre-night in FLL before our cruise. Didn't have to use the lost or delayed luggage benefit, but we were very glad we had the coverage!
David S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Although it took a month and an inquiry call to CSA to obtain a review and action on my claim, it was then settled promptly and completely.
Marilyn R. would
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
This is the 2nd trip I have insured with InsureMyTrip.
While it is a significant added expense, it is still worthwhile. Please keep up to date on each country as a place such as Rwanda is quite safe and may not warrant the cost of insuring a traveler as in other East African countries.
While it is a significant added expense, it is still worthwhile. Please keep up to date on each country as a place such as Rwanda is quite safe and may not warrant the cost of insuring a traveler as in other East African countries.
Virginia L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Fortunately did not have to use the plan but it was great to know I had it if necessary. Will use again.
Denise L. would
recommend this plan to a friend or relative.