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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Luckily, we haven't had a claim yet with CSA Travel Protection, but it is very reassuring to know that the protection is there if we need it.
Janis B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good coverage for peace of mind at a reasonable price.
Gregory M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I had no need to file a claim, but I spoke with an agent by phone in buying my plan, because it was for 5 family members coming from two different states, and so it was difficult for me to set it up on line. She was extremely helpful and guided me to what I think was the best plan for our needs. I will certainly call InsureMyTrip again for my next travel insurance needs.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This plan was recommended to me for the coverage needed. We did not have to make a claim so cannot evaluate it from that standpoint.
Barbara O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately we did not need to use the plan that we purchased but having left two kids home with elderly grandparents it was wonderful peace of mind knowing that if we did have to return for an emergency that our expenses would be covered.
Daniel S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used this many times....I have had to use them for issues in the past and they have always come through. Great company
Michelle L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I had to file a claim on a previous policy (canceled due to last minute illness) and the claim was handled efficiently and satisfactorily.
Myrth Y. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The folks on the other end of the phone are very friendly and patient and answered all of my questions and helped me find the right plan for the right price. Thank you for giving me piece of mind for my trip!
Jessica M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
When I purchased the plan I had typed in an incorrect email address to receive my confirmations I was concerned I wouldn't' get a confirmation and wrote InsureMyTrip. They responded immediately (and twice) with a confirmation and all my documents. Very good customer service.
John L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Got it just in case; didn't need to use it.
Mai X. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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