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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Our luggage was lost for almost 24 hours when we arrived in Paris. It did eventually turn up, but while we were waiting, it was very comforting to know that we were covered.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Trip was smooth and so did not file any claims. However, it would be better if the plan provides more for death benefit as I have dependent to survive.
Hang N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Two friends are traveling abroad and I forwarded them your information!
Jane M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
easy to arrange.. glad we didn't need it!
Jacqueline V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I have used CSA on several travel occasions but (fortunately) have no claim experience with them, which of course is key to a rating. Nonetheless, I have only a positive view of them at this time.
Jacob R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Glad I had, because of a tropical storm in the Grand Cayman area, we were unable to see this destination.
Our cruise ship Captain was able to keep us ahead of this storm, got a chance to see Progreso, Mexico.
ROSA D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, we didn't have to use the plan but felt comfortable knowing that we had the needed coverage in case of an emergency.
Hugh T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Was satisfied with the plan, will recommend it to some one.
Merris N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I've been using this insurance company for about 5 years now and is very satisfied with it. I'm so satisfied that I've introduced it to several people who cruised in my recent group trip with Carnival.
Incidentally one member of the group who used the plan had to put in a claim because her flight was delayed to the following day. I do not know the end results as it is still under investigation, but I know she will be taken care of financially.
I would never taken a trip such as a cruise without taken out travel protection especially with CSA Travel Protection.
Richard L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Wonderful plan, although I did not have to use, but it was ther if need be.
Lorna L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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