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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I admit, we didn't have to use the plan. I now think it was excessively expensive and I wish we hadn't bought it. It was recommended by French Country Waters and we took their advice. We mostly wanted insurance in case we could not make the trip. All the medical stuff came with it and we didn't have a choice. So it really wasn't what we wanted to begin with. However, I'm sure, had we needed it we might be grateful. We will not do it again, nor would I recommend it to anyone else.
Vera J. would not recommend this plan to a friend or relative.
5 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's hard to review insurance if you don't use it. We were grateful we didn't need it and we had a great trip. It seemed to offer what we needed at a competitive price.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I have not had to use any of the many policies I have purchased with you over the years. However, the policies have always provided me with peace of mind and comfort, knowing that if there were a problem, the policy would be there to backstop me.
William B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We have cruised over 20 times, and always insure our trip. It only makes sense in todays world to do so since we really never know what could or will happen. CSA is the best, and I recommend them to any one taking any kind of trip, flying or cruising. Best rates and best service. Bob Mason
Robert M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I would recommend CSA, We had a claim not on this trip but one before and you handled it very well.
Value is the best of all protection planes
Roger S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Insure My Trip coverage was easy to obtain, provided coverage offerings I wanted and was reasonably priced. Fortunately, I didn't need to file a claim.
Joanne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Good price, but thankfully did not need to use it.
Car rental place declined to take the car rental insurance. I was dissapointed with that aspect.
But i was happy that i had the peace of mind of having travel insurance.
THOMAS S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not compare your plan with any competitor.
My review indicates that the plan was adequate for my needs. Above all I was very fortunate not to need the plan, except for peace of mind.
Johann B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
the true test of a plan is when you actually make a claim and use the benefit. Fortunately we did not have any cause to use the benefits on this trip. Purchase of plan was easy and efficient and I will use again on my next trip. thanks
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm grateful I didn't need it after all.
JOAN R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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