Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Glad we didn't have to use it but found comfort knowing it was there in case we did need it.
Ronald B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Glad I didn't have to make a claim this time! Last time I scheduled a trip to the UK I got sick, and my only cost was the ticket change fee ($250) which was covered by my previous policy through AmEx. Though most of the time we don't make a claim, having trip insurance has certainly made a difference when we did.
Nancy B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My only problem was that the InsureMyTrip site was not working properly when I tried to purchase the plan and I was issued 2 policies and billed twice. I was told by Insure that only one had been issued---but I called CSA and they issued a credit.
jennings c. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I will never plan a trip without this insurance.
Marcy J. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Thankfully, I did not have any reasons to file a claim; however, I am glad that I had travel protection.
Elizabeth S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I found the website confusing but when I called the toll free number I was impressed with the friendly and helpful agent who made the coverage and pricing clear and understandable.
N. Dixon F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Until I received a letter from you before my trip that reminded me to take my documents and where to call if I needed you, you were just another insurance company that one hoped would pay out if needed. That letter gave me reassurance of your seriousness. Your documents are clear. Your price is competitive. I felt confident to have phone numbers "just in case." I will use your company again on future trips.
Jane K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
I did not use the insurance. I'm not sure I should have purchased it. I only needed lost luggage coverage.
Melissa F. would
recommend this plan to a friend or relative.
3 of
21 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
CSA is a great company. We had to cancel our trip due to a family death. We had our claim check in less than 3 weeks from the time we mailed the claim papers. We will use them again as long as there premiums are competitive.
Stanley H. would
recommend this plan to a friend or relative.
21 of
21 people found this review helpful
Generali Global Assistance
Standard
Thankfully we didn't need to ask for anything. We were happy to have the coverage in case something was needed.
Anne B. would
recommend this plan to a friend or relative.