Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I went to Canada, My Son had an accident and CSA covered the portion that my medical insurance did not cover. I am very satisfied, and always had been insured with them, in all my trips.
Victor S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
My trip to New Mexico was canceled by Mt. Travel Sobek because of wildfires. CSA promptly paid the claim for the entire airfare.
Joyce S. would
recommend this plan to a friend or relative.
9 of
9 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
It was handled well by the agent but we didn't need to use it so I can't comment further
Roger L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
For once I did it right! I took out insurance for an 18-day cycling ride from Kalispell, MT to Albuquerque, NM. I wanted coverage in case I injured during the ride and couldn’t complete it. But while training for the ride I was hit by a truck and injured. The trip was most definitely off.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
The coverage was complete. All my expenses were reimbursed including the fee United charged to move my frequent flier miles back into my account. The agent was friendly and reachable. The process was thorough but I thought a little slow. It took over a month from the time I sent in a claim until paid. Not bad but not fast either.
Larry T. would
recommend this plan to a friend or relative.
16 of
16 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Although I barely missed having to use the insurance for trip delay, it is reassuring that had I needed to stay in a hotel in Los Angeles due to delayed flghts because of thunderstorms, I could be reimbursed. One delayed flight at the beginning of the 3-leg trip home was delayed. This might have caused me to miss the 2nd flight, and a later flight would get in too late to make the 3rd flight to San Luis Obispo, and requiring a stay over in L A for a 6:45 am flight the next day.
Bette K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
Easy application and delivery. Very good representatives.
Brendan B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't use coverage but the policy met most of the requirements I was looking to be covered. I can't address their customer service since I didn't need to use any provisions in the coverage. I use Insure My Trip everytime I travel outside the US.
Gary B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
very pleased with [CSA's] handling of my claim.
irwin f. would
recommend this plan to a friend or relative.
9 of
10 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
I had to make changes to my plan before leaving. Customer service was helpful, understanding, and quick in rectifying my problem.
Debra P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Your customer service was extremely helpful in helping me choose a plan that fit my needs.
Mello M. would
recommend this plan to a friend or relative.