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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I found the site fairly easy to navigate. Very affordable for my needs. It was such a relief to be able to get what was needed for a short period of time.
Jolonda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband and I felt secure with the Travel Plan we purchased. We were able to choose the plan we felt we needed...which for us was the CSA Travel Protection Custom Plan. Thankfully...we had a wonderful vacation and didn't need to utilize any aspect of the plan.
Kathy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The price was a little more than I expected. The coverage could have included pre-existing conditions for the price, though I did not have any pre-existing causes.
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
This plan gave us total peace of mind as we traveled in the jungle.
David Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Every trip I usually compare CSA to several other companies and we always chose CSA as they are competitive and have given us a no hassle experience when it comes to claims and information.
leon s. would recommend this plan to a friend or relative.
21 of 23 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Very good coverage and better pricing than ALL of the other web sites I checked.
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
My wife fell and fractured a rib on the first day of our trip. I took her to local clinic where the injury was diagnosed. We took cab there and back to the hotel which cost 30 Euros. When we returned to the US, I called the company from which I purchased the trip insurance. They sent me claim form via the internet which required almost our life history to cover every event. Because of the information requirements, it was not worth filing for the reimbursement of our expenses. I think you (the agent from whom we purchased the insurance) should let customers know in advance of the document requirements to support a claim. Needless to say, but I will say it anyway, I will not be dealing with the which provided the insurance again.
Selvin G. would not recommend this plan to a friend or relative.
9 of 10 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
did not have to use the plan......so there are no comments......
Nina S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I did not have to file a claim but everything else, reviewing the coverage and cost, all were exactly what I wanted.

Thanks
Nancy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I purchased this insurance through InsureMyTrip, where I was able to compare this policy with others. Before buying, I was able to find a policy that covered just what I needed, without paying for options I did not want, at a cost that was affordable.
Glenn L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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