Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Since my trip went smoothly with not one problem I have NO idea how well protected I was by you. It was
nice to think that if I had a problem you would have been there though. Was expensive insurance but
could have chosen a cheaper one.
nice to think that if I had a problem you would have been there though. Was expensive insurance but
could have chosen a cheaper one.
beth g. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I thought the plan was satisfactory. I did not have to make a claim so I cannot speak to that process. Your service is courteous. I would try it again.
Karen T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Comparing and purchasing the plan was very easy. Fortunately we had no need to use it and file a claim. We have used InsureMyTrip in the past with the same result.
Albert B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Yes, while the claim process was very slow, they did pay for almost all of the extra costs I encountered and was definitely worth it.
Jonathan R. would
recommend this plan to a friend or relative.
12 of
13 people found this review helpful
Generali Global Assistance
Premium
After changing my travel dates and itinerary, the people at InsureMyTrip and CSA were both very helpful in making sure everything was changed and I was going to be covered for my trip! Excellent customer service! Thank you!
Mark L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I would b/c I think it's a good product. Fortunately I didn't have need to use it so I have no personal experience with it, but I felt that the price was comparable & reasonable, the website easy to navigate.
Roberta R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It's all good if you don't have to use it.
Maryann D. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The website gave a great method for reviewing and comparing plans. Was easy to use and the policy was what we wanted. To the good fortune of all of us, we didn't need to use it. (Wife had to go to the doctor on ship for a minor "bug", but they didn't bill us at the end --probably would have been about $100 for doctor and antibiotic - and assume they won't in the future ). InsureMyTrip worked well.
Richard M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
It still seems to me that all of these plans have too many loopholes and somewhat difficult to sort through, although the phone assistance is very good. Like most insurance, we never use it; lucky, I guess.
james h. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Premium
Fortunately I did not have to use the insurance.
Ingrid S. would
recommend this plan to a friend or relative.