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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Have purchased trip insurance every trip we have taken. Fortunately, we haven't needed to use it, but it is comforting to know we have protection when traveling.
Edward C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very satisfied with service including phone support.
GIFFORD J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I did not have to use the policy, but was happy to have it in place. I found the policy through an online price and content comparison and was quite happy with company...as far as I was involved.
Karen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used CSA Travel Protection a few times and have always been happy with the coverage and the service. Will use it again.
Randall S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I always buy trip insurance if I am going away for any extended length of time.....especially traveling by plane or cruise ship. The money spent is always worth the benefits received. Only 1 time have I had to use it while on a cruise. Having to take repeated trips to the ship's hospital for an upper respiratory infection plus breathing treatments....expenses add up fairly fast. After returning home I submitted my claims to my husbands group insurance and then to my trip insurance all charges, treatments and meds were paid in full. I always go to InsureMyTrip to compare companies and benefits! then I purchase my insurance on their website. InsureMyTrip offers time to look at the policy and cancel if you are not satisfied....an added benefit in todays economically depressed world.
Barry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
great peace of mind knowing you have great coverage in case anything happened
philomena c. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
i have purchased this coverage multiple times and have had claims twice. each claim has been paid without any problems and very promptly. i would highly recommend CSA and plan to continue to use them when i travel.
Margaret L. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
..I didn't have to use the plan this time, Thank Goodness! But I have in the past, and you guys were wonderful. I also believe that you are the most reasonable. So yes I have and will recommend you.
Carolann W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Your plans are clearly explained, easy to compare options. Very easy-to-use website.
Jo B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
After a trip to Timor Leste, I did require medical treatment in Singapore costing nearly $400. Because this travel insurance requires participation of my health insurer back home, I did not submit a claim. I would rather eat the cost than to fight with Blue Cross/Blue Shield about their share of the claim. It is not worth making a claim for anything less than a catastrophic illness or injury.
Robert W. would not recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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