Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
It sure brought peace of mind....
Thank you.
Thank you.
Sally W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not have a claim but knowing I was fully protected for a nominal fee . . . priceless! I also liked the e-mail sent prior to my trip wishing me good travels!
Valerie M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Great insurance at a great rate, covering all the essentials you'd hope to never have to use. Thanks for the great service!
Matthew P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
A CSA agent took my call and advised me of my coverage when my plane was delayed. The agent was EXTREMELY nice and friendly which was great in the middle of a 4 hour delay.
CSA paid for all my expenses associated with the cost the delay caused me (no hassle).
It did however take a month before I heard back from them; they left a friendly message informing me that the check was printing and being sent out the same day.
It would have been nice to get emails when 1) they received my letter and 2) when they approved my paperwork. For a month I had a nagging feeling that the letter was lost in the mail or CSA stuck their head in the sand.
Therefore I did not purchase travel insurance for my next trip but when I got home the check was there.
I will use CSA again.
CSA paid for all my expenses associated with the cost the delay caused me (no hassle).
It did however take a month before I heard back from them; they left a friendly message informing me that the check was printing and being sent out the same day.
It would have been nice to get emails when 1) they received my letter and 2) when they approved my paperwork. For a month I had a nagging feeling that the letter was lost in the mail or CSA stuck their head in the sand.
Therefore I did not purchase travel insurance for my next trip but when I got home the check was there.
I will use CSA again.
Michael H. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
Generali Global Assistance
Standard
Plan was fine. Cost was a little high.
Benedict J. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
It covered the Rental Car I was using, which is what I wanted.
Richard B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Did not have to claim anything, but it was good piece of mind.
Catherine G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
fast response time and questions answered in a timely manner. Web-site very good.
Jo Ann F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I was pretty much satisfied with the package I bought. I really only wanted insurance to cover the flight and the hotel. I wasn't interested in any medical coverage but I wasn't able to find a policy that ONLY had flight & hotel. The one I ended up purchasing was as close as I could get it so I ended up paying too much ( I believe ) for coverages I wasn't looking for.
Lizett S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Premium
We had a major delay in luggage (4 days) but did not purchase replacement items. The plan will only pay if purchases are made and not for inconvenience. So it seems to reward making unnecessary purchases...ie. a coat that will never again be worn!
Robert G. would not
recommend this plan to a friend or relative.
34 of
42 people found this review helpful