Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I insured a trip to Egypt which was canceled the day before I was due to leave in February due to political unrest. I subsequently found that political unrest was an exclusion from policy coverage. Therefore, for me the policy was worthless.
The take home message is make sure you read the exclusions before you sign up for travel insurance.
The take home message is make sure you read the exclusions before you sign up for travel insurance.
BARRY E. would not
recommend this plan to a friend or relative.
18 of
18 people found this review helpful
-
RyanIMT
Very important message here. Please read your policy to make sure you know what you are covered for. If nothing else, read the coverage you have and the exclusions of the policy.Jul 13,2011
Generali Global Assistance
Premium
I was pleased with your policy and was happy to never submit a claim, but your offering was very reasonable for the provisions covered.
Mary H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Didn't have to use it, but have used it in the past with a different trip and the reimbursement for travel delay/lost items/ticket change was fast and easy. I always use this policy now due to that one transaction.
alexander t. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Even though we did not use the insurance it is always a reassuring factor in travel today... Thank you again..
Eveline Y. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
We were very happy with CSA Travel Protection. We had to file a claim with them because of the snowstorm in New York and the closure of JFK. We called CSA while we were delayed and they answered their telephones promptly, answered all of our questions and gave us a claim number. When we returned from our trip, we again called CSA and they assigned a personal representative to our claim. He told us exactly what we needed to do to file a claim and we had a claim check in our hands within 30 days. We will definitely use CSA again because of the outstanding service they provided to us.
Charles H. would
recommend this plan to a friend or relative.
47 of
47 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Unfortunately or fortunately, I didn't need to file a claim so I can't comment on that process.
James W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Very good protection at a good price.
Michael C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I've purchased travel insurance from CSA before for my world travels and have always been satisfied w/ their coverage and pricing. I haven't had the unfortunate opportunity to file a claim though so I can't comment on their service for that item.
Debora B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The main gray area about these plans is canceling for an illness. They will tell you it is covered, BUT in reality a doctor will have to provide documentation that you could not travel. So if you have a sinus infection, a stomach virus, etc. it may be difficult to get a doctor to agree. If you want coverage for illness your best bet is to buy a "Cancel for any reason" package which will cost you more. The illness area should be expanded such that if you see a doctor and "are ill", you can cancel. Being able to travel is a different issue in my opinion.
Michael M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
This trip with CSA was totally uneventful. That's the best way. Last year our vacation was involuntarily extended because of the blizzards on the East Coast. CSA quickly paid our claims. The $100 or so we paid in premiums resulted in over $1000 in compensation. Most importantly, CSA gave us peace of mind knowing that our expenses were covered
Jon K. would
recommend this plan to a friend or relative.