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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We had the plan. It gave us peace of mind if something should happen. We always get trip insurance just in case
Mary Ann W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Since I did not have to use it I really don't know if it was good or not.
Michael Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Best travel value I have found. Great price!
Emily I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The real satisfaction test would be if I ever needed to have a claim settled
Robert F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Whenever we have had a claim we have always been treated fairly.This is an excellent service at a reasonable price.
Gerald L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I got stuck on the way home from Costa Rica. With 1 quick phone call, I knew I was covered. It was a great piece of mind, when expenses from that delay were racking up. Claim was processed fairly quick, and when the check came in it was like free money at that point as I had already adjusted for the money I spent on delay. Everything worked just as it was supposed to.
Lance M. would recommend this plan to a friend or relative.
13 of 13 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have been using CSA for years during our frequent travels. Due to Unfortunate circumstances we had to cancel our trip and return home. We filed a claim with CSA. The reps were very sympathetic and worked with us. Our claim was processed after I was able to complete the paperwork. I have in the past and continue to recommend CSA over other insurances. I not only got the best for my money, but was pleased with the service. Thank you and blessings.
Lucia R. would recommend this plan to a friend or relative.
12 of 12 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately we didn't have to file a claim but believe we would have been well served by the company and policy.
EDWARD R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It is easy to purchase on line, coverage seems excellent, though have not had to use it, so can't say how it is when a claim is filed.
margaret k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The web site makes it easy to purchase and the coverage seems great, though I have never had to use it. Seems very comprehensive.
margaret k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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