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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Everything was fine.. I travel every month and always take travel insurance.
Terry H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I have never filed a claim, I really don't know the answer to these questions. I buy this type of insurance because the ONE time in ten times we've traveled to Europe, and we did NOT have insurance, I ended up in the hospital in Italy!
Samuel P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
My suggestion relates to the information that I received from an inquiry to the Concierge service. I requested a list of hotels in the Hue, Vietnam area. Perhaps when someone asks for a list like this for another location information could be sought from them concerning the price range/s they would be interested in.
Alfred F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
One trip we traveled without insurance for our teenage son. You know young ones are healthy and don't need to worry. WRONG! An Appendicitis attack sure made a $3000 mistake out of not purchasing $59 in coverage. Always purchase some travel insurance when traveling, but especially outside the USA. Thank you CSA.
Albert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The trip was great and it felt secure to know I was protected by the plan, especially in Gambell which is remote.
Marie L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The only thing I would ask is a coverage protection without medical coverage, as my personal medical plan allows for that. It seemed like more than I really needed, otherwise the protection gave us peace of mind as we booked more than six months in advance.
Janyce C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
For the price compared to the cruise line I hope to do more business.
Benny T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I thought that our train tickets were stolen/lost and called the hot-line at midnight Prague time. The operator who answered was very helpful but I found the tickets while I was holding.
Jerome M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Greatful we did not have to use it.
Cheaper than buying through the cruise lines
Roger B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had a medical issue arise and were afraid we might not be able to be authorized by the doctor to take the cruise. 4 days before the cruise the doctor said it would be okay to take the cruise if we kept it as a laid-back type cruise and not too active. We contact CSA and received wonderful guidance from them before the doctor gave us the okay. The trip took place and everything was fine. We were relieved to have the CSA policy and we were thankful it was there should we have needed it at the last minute.
Carol W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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