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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the policy. CSA offered the policy I wanted at a great price. Any questions were addressed promptly.
James A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
always easy to secure coverage from you with no hassles getting the info. Have not made a claim in 4 or 5 times using your service so cannot speak to that side of things.
philip w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Don't know if I would or not--since we did not have to use your service. How well we were treated would have been the deciding factor.
Lewis S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thank God, did not need it. but felt good it was there for us. we will use you again on our future travels and will recommend to others.
Ann Joy V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was pleased at the recommendations of your staff. I felt that they wanted to ensure that my needs were met and at the best price possible. I will use your service again.
Kenneth S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not need the coverage I really can't say if it was satisfactory.
Janice B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The plan covered all my needs particularly ensuring security in case of cancellation by the trip provider.
Mary R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately, I never had to use the insurance but I did feel secure knowing that I had it and could use it if necessary.
Louise D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The premium was a bit more than I've ever paid in the past, but I suppose you had to take into account the travel threat of the volcanic ash cloud which could have canceled a great many trips. I'm just thankful it didn't cancel mine.
I did appreciate your email just before the trip, wishing me well, and the follow up after the trip. And who says insurance companies have hearts of stone???
Sara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have referred people to your site.
GCT and OAT insurance are over priced.
Julie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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