For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
I cannot review the policy we purchased as we did not use any of the services or file a claim. Our luggage was lost on the way to Ecuador, but was delivered to us in two days. We could have filed a claim after 24 hours, but chose not to purchase replacement items for at least two days in case the luggage showed up.
Penny W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had no reason to file a claim, thank goodness. I know travel insurance is complicated and it's difficult to compare policies offered by the various carriers.

I have no complaints about CSA or InsureMyTrip
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had no claim so I had no reason to question the service.
Thomas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Covered all my needs for a reasonable price.
Carolee W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I feel fortunate that the coverage was not needed but would not feel comfortable traveling without it.
Jaclyn L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The price and coverage were just what I was needing for my trip.
Milton W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanking God there was no need, but thanking CSA for peace of mind if there had been one.

Insurance is something we need but never want to use!
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I did not have to file a claim with CSA. It is only then that one can truly evaluate its response and service. I can say that Monique was very helpful when it came to deciding the coverage I would need and the company providing it at the least cost.
Penelope V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
Generali Global Assistance Standard
We are very grateful that we didn't need to file a claim, but the peace of mind it gave us was priceless. We would never book a cruise vacation without insurance.
Eileen B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
purchase was easy enough. Coverage offered met our needs at a price we were willing to pay.
Luckily we did not have any problems on our trip so we did not have to use the insurance. However we did use the insurance several years ago and were pleased with the way our claim was handled.
stephen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)