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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Yes--thank you for the quick and easy claim service and prompt processing and personal call about the decision on the claim!
Heather A. would recommend this plan to a friend or relative.
7 of 8 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I feel the actual coverage [was] probably adequate for any eventualities, but the web site to evaluate the available plans was very difficult to use to compare the plans. I would dread having to use it again any time soon. Nice to know there was human back up available by phone, however.
Yvonne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
i thought the plan was too expensive for what i was covered for. there were many things i never wanted but had to have covered.
Howard F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not have to use the insurance, so I do not have any evidence as to how the company would have handled a claim. This being said, I have no reason to think the company would not have responded positively toward a claim. I think the policy covered needed items at a reasonable rate.
Collene B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
So I purchased this insurance based on advice from a co-worker whose flight was delayed due to external reasons. Luckily this insurance came in very handy for him and reimbursed him for the cost of the flight back to the US. This was a piece of mind and thus was able to relax during my vacation/trip.
When booking this trip, I originally made a mistake on my application. I called immediately and I within a few mins I was speaking with a live operator who quickly amended the mistake. He was extremely polite and his quick response was reassuring that I was working with a reliable company. Without a doubt, I will be purchasing future plans with this company.
Charles P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
will use again
Daniel W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Had no issues on my trip to Egypt that needed help from CSA Travel Protection.
Jochen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's always great to have trip insurance while being out of the country! This is our 3rd or 4th time purchasing trip insurance with CSA, and we have thankfully never had to use it. I even purchase it for in the USA travels as if my trip costs over $1000.00 it's peace of mind that is well worth the cost! Travel on WITH trip insurance!!
Gary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not use it but we had a calm state of mind
Thanks
Bernard T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Better safe than sorry. Was easy to purchase. and clear on coverage.
Juan H. would recommend this plan to a friend or relative.
1 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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