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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Because we never had a claim, it is impossible to accurately rate the coverage.
Nancy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
customer service is great, and the plan was comprehensive. I also took a trip cancellation option even though very close to departure just in case. I would have liked to have a lower price for this case but prices are standard. I don't regret, great peace of mind.
golnaz m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is very hard to comment on this type of product when you have not had to interact with the company. I had no claim so I can't comment on satisfaction from that point of view. This coverage was the best and most reasonably priced for the items I want covered and it offered longer term (over 30 days) coverage which many do not. The information on claims and the coverage was detailed and came quickly.
Mary J. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Though shop around for travel insurances when I travel, always come back to CSA for cost vs. value.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I found the people at insuremytrip.com were very helpful in narrowing down the choices of plans that provided us the coverage we were looking for.
Marie W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
would like to be able to buy a policy with more coverage in the future.
James B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Each time I spoke with a CSA representative about a travel protection policy, I was impressed by their calm professional approach to answer my questions clearly and concisely. When I had to file a claim for a canceled trip to Africa because my traveling companion was seriously hurt in an accident CSA processed and approved my legitimate claim in less than a week. I was impressed, but I also followed their directions to provide an adjuster with all the necessary documents to process my claim. I have since purchased another CSA travel protection policy to cover me while on a new trip to Africa. I am convinced this is a reputable company that treats its customers fairly. I highly recommend their coverage to insure a traveler that their needs will be taken care of in case of an emergency, an accident or a unforeseen delay while traveling.
Michael P. would recommend this plan to a friend or relative.
45 of 45 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The person I spoke with was knowledgeable. The coverage addressed my concerns. The fact that you cared enough to send a request for a review speaks to the detail oriented work of the company. I would recommend the coverage for our needs again or for a friend.
Eva P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have used InsureMyTrip several times for vacations and have always been able to receive help in choosing the correct plan for us. The one claim we filed a few years ago which involved a delayed flight was handled quickly and we were very pleased with the insurance coverage.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I recommend you to everyone I meet on my travels--especially on cruises.
Louise S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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