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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Peace of mind, and if you bring an umbrella to a picnic, it won't rain. Works.
David H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have to file a claim, however the plan was easy to understand, and the process went well when I purchased the insurance.
Patty D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I submitted a claim for an additional cost I incurred and was promptly reimbursed. Will definitely use again.
RITA E. would recommend this plan to a friend or relative.
9 of 9 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My claim was finally settled on Sept 30th. It took a while but all of the extra expenses that I submitted were covered.
James H. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I thought the coverage was broad enough to suit my needs and I was very pleased with the price. All questions earn five stars.
John O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
CSA provides the coverage I need in unfamiliar circumstances where, as on this recent trip, accidents happen in the most precarious places. In recent years European cities have become incredibly crowded prohibiting all but foot traffic in most historic areas. The climb to the Parthenon is a treacherous hike with few balustrades and slick, uneven surfaces and steps. A member of the tour in front of us fell and rolled twenty feet before someone could stop her. She was completely at the mercy of Greek emergency services which were quick and efficient. It appeared that she would need hospital care. I hope she had good insurance. It eases my mind that I am covered for this kind of contingency overseas. Really, I would never leave the country without that assurance.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
CSA Travel Protection Custom Luxe plan provide piece of mind for domestic and international traveling. CSA covers from ticket cancellation, last minute changes, medical emergency evacuation to baggage damage to lost luggage. Their coverage is at a better rate than the standard travel insurance. Customer service is hassle free and in the USA. I used it for years. I always got my travel insurance through insuremytrip.com because it was convenient and I was able to compare many travel insurance companies at once. I recommend it.
Russell M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Did not need to claim for anything so not really able to judge plan.
Morton D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
The insurance plan is good overall but is an old people thing and is definitely not recommended for younger or adults who can manage the travel plans them selves. No complain to about the coverage as i never needed to use it so i can't say anything bad or good about it. I would say it was a waste of money for me.
Hardik S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My trip entailed a cruise as well as air and land travel through several countries. I bought the insurance as it provides peace of mind at a reasonable cost. I will continue to this with my future travels.
Dietrich v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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