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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
It's difficult to review and assess a policy that hasn't had a claim filed against it. I would say that the policy was comprehensive, the service was good and I felt secure about having it when I left. In retrospect, I'm happy I purchased it but since I didn't have to file a claim, I don't know how that aspect would have been handled. Overall, and in the context of my needs, it was a good policy to have.
Cynthia O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Good coverage - Did not need to file a claim but have filed through other providers - would not travel internationally without trip insurance.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was quick and convenient providing the coverage needed.
I will recommend several friends.
Deborah K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Price was very good. Didn't have any problems, so we have no idea what would have happened if we did.
Frank B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We had no claims to file, but felt better knowing we had insurance in case of an emergency.
Jeanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have found CSA to have all the coverages that we feel are most important to us but not always the best price.

Best to wait until final payment is made for trip to purchase CSA since it is priced daily...the shorter the exposure you have the lower the cost.

Otherwise, we usually go to TruTravel and get the $50 thousand Med. Coverage for additional cost.
Very good med. evac. coverage is also a prime coverage we want.


We have had to make claims for two complete trips we could not make due to medical reasons and full reimbursement was paid from the original claim with no further submissions.

We are completely satisfied with InsureMyTrip
and in addition the Customer Service by phone has always been right on with any questions you may have about any policy they offer.

Bob A.
Georgia
Robert A. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I didn't need the plan, it was great knowing I had a back-up in case of problems.

Thanks
Aden C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I cannot comment on the plan as I did not have to file a claim.
Nagulinie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Can't say much because I didn't have to use it.
Billy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Hard to review when you had no claim to make. I really cannot rate their service when I received no services. Paying for insurance when nothing happens can be considered an unnecessary expense. But then again if something happens, you could be glad you spent every penny you did for coverage. Insurance is a gambling bet on whether something occurs or not. I considered the premium a reasonable bet.
David E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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