Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I have had to file a claim before with CSA and they were a great company to work with. Luckily, this time there were no occurrences.
Tammy B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
The airports were hectic (Christmas period); at times we were almost run over by other rushing passengers (good we had your insurance, just in case); one suitcase was lost by the airline and recovered within the hour at Frankfurt airport; the distances to be walked by us elderly were exhausting, giving us cause to fear for our physical and mental state. Traveling is not nice anymore and definitely one needs your Travel Protection. Tks!
JEANNETTE P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It seemed to be a long time for settlement. I would have thought that the company was more efficient in processing my claim, Nov. 3 to Jan 6, 2012. I had to call several times to monitor the process, but, the settlement seemed adequate. That's a long time to hold my money without the benefit of reinvestment.
RICHARD M. would
recommend this plan to a friend or relative.
13 of
13 people found this review helpful
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sebastien
honest review specially with someone that has a claim i think no one should take serious with any reviews if its marked ( no claim filed)May 27,2012
Generali Global Assistance
Standard
This plan seemed to be the most reasonable available out there. I compared various plans and this seemed to be the best suiting our needs.
Susanna C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Fortunately I did not have to use my insurance. However this company was very reasonable for what I needed and provided excellent communication before and after my trip. I would definitely use them again.
Kalifa M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
The plan coverage was easily to understand and the purchase was very easy to complete online. Thank you for an excellent service.
Robert L. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Although we didn't need to use the coverage, it was comforting to know that if we did need to rearrange our plans, we had the travel insurance to cover our extra expenses.
Janet B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Telephone assistance was very helpful and made it easy.
Hermanus J. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Did not have to use the purchased plan but certainly glad I had it. The package covered everything that could have incurred an unexpected out of pocket expense at a reasonable price.
Winston C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I handled my policy purchase over the telephone and not over the website because I could not do the "what-ifs" I needed. I found the telephone discussions to be much more satisfying because of Derek, the Customer Care rep who took my call.
Derek walked me through the options, and explained fully my cost vs. coverage value comparisons.
Subsequently, after we concluded the purchase, I realized that I had made an error by overstating the value of my trip airline tickets. In calling back to your office, I again had Derek take my call. He very positively processed a policy change and transacted the credit to our card. Derek gave me a very nice and professional customer experience, and I would like him to be acknowledged for this.
I will definitely contact InsureMyTrip for my next needed travel insurance coverage.
Derek walked me through the options, and explained fully my cost vs. coverage value comparisons.
Subsequently, after we concluded the purchase, I realized that I had made an error by overstating the value of my trip airline tickets. In calling back to your office, I again had Derek take my call. He very positively processed a policy change and transacted the credit to our card. Derek gave me a very nice and professional customer experience, and I would like him to be acknowledged for this.
I will definitely contact InsureMyTrip for my next needed travel insurance coverage.
Jonathan R. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Debra
IMT
Great Job DerekDec 31,2011