Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Since I didn't have to use the plan I don't know if it would have covered what I needed it to cover.
Yvita L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Lost my camera in Italy and didn't have time to file a police report before leaving for the airport to depart Italy. The Hotel provided a statement to CSA confirming our loss and the rest was taken care of by CSA...truely appreciated!!!
Fintan L. would
recommend this plan to a friend or relative.
10 of
10 people found this review helpful
Generali Global Assistance
Premium
Customer representative Debbie was fantastic. She covered every detail and went out of her way to search out exactly the right product to serve my needs. Great Job! Well Done!
Gordon A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
The CSA people I did business with were really helpful in picking the right insurance that I needed for my particular situation. Would definitely recommend their services to anyone traveling.. Thanks a lot CSA...
Larry M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I cannot really comment on the quality of the protection plan because I was fortunate enough not to have to file a claim. I can only hope that it would have provided suitable coverage if I had to file a claim.
Judith T. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not use the plan, however it was nice to know that it was there if needed and I traveled with peace of mind.
Thank you.
Thank you.
Jean W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I did not need to use the plan but it offered some security
Robert S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I seem to remember a problem with my address being Puerto Rico. It had to do with whether Puerto Rico is a State or a country in your automated system.
I had to send an e-mail to resolve it.
I had to send an e-mail to resolve it.
Rex S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We've used CSA several times and have been pleased with it. However, we found the claims process ponderous in the amount of supporting material required (proof of birth dates for the four of us who traveled for a relatively small car claim as one example) and the length of time required. It lacked just three days of being eight weeks from the time I mailed the claim until receipt of the settlement check. Had it been a major amount this would have worked a great hardship. I appreciated the email and phone contact about receiving the claim, but even that required a couple of weeks. If I were to recommend the service, I would also tell a prospective buyer about my experience with the long time required.
Robert R. would
recommend this plan to a friend or relative.
23 of
23 people found this review helpful
Generali Global Assistance
Premium
Fortunately, We did not need the insurance but it was comforting
to know we had it.
to know we had it.
Valerie M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful