For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't need to file a claim. But I was pleased with the advice of your representative David on the phone when I was choosing which plan was best for my purposes. He was very helpful.
Susan A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
cruise
Generali Global Assistance Premium
It's hard to rate a plan that you don't actually have to use, but I felt as if most contingencies were covered. We did, in the past, have to use one of our CSA plans to recover a claim and found the company to be helpful, prompt, and fair. This past experience does weigh into our choice of coverage plans for future travel. The biggest problem I have is that we plan and "package" our own travel, so it's not always possible to purchase adequate coverage for all our needs immediately after our first "payment"; by the time I know I need some types of coverage, it's too late to get it because a first payment was made weeks or months before. So, each trip insurance purchase ends up being an evaluation of the best coverage I can get for the price--even though it is not always all the coverage I needed or wanted.
Theresa Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
No claim. Evereything seemed fine to us.
Joseph M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did not have a claim to file, but I chose this plan based on claim handling rating from other users before I went on my trip. The price was reasonable too. If I bought insurance with my cruise ticket, it would have been much more expensive for the same plan.
ABDULLAH B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't have to make a claim but nice to know we were covered.
Douglas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
excellent service by Kathy; helpful, informative; I would contact her for any services I need in the future... it would have been nice to have pre-existing condition, but I requested policy too late!! next time -- ;) Angela
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
The trip included a
tour
Generali Global Assistance Standard
I have used InsureMyTrip and CSA before and was very satisfied. Therefore I have recommended you to friends and used this service again. I will definitely use it for other trips.
Corinne S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I arrived home safely with essentially no problems. I did not get ill. All flights were on time and all connections made. Baggage was not lost. Since I did not file a claim, I have no way of judging the value of the coverage. However, I believe that a small gift, for which I paid $27, was taken from my luggage while it was in baggage-handling. This is really too small to deal with all the paperwork.
Roy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Great Company, use them all the time, made one claim two years ago and completely satisfied with the way CSI handled it, paid promptly and the full amount.
Gregory R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Made no claims, but insurance appeared to be good coverage for a good price.
David D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)