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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
This is the 4th time we have used CSA. We only needed to use it once, but that time it would have cost us hundreds of dollars without CSA. CSA paid promptly and with little hassle.

We bought insurance even though we drove to our destination in the next state. If something had happened would have been out our lodging and lift tickets. More importantly, had we had an accident skiing and had to be helo-lifted to a hospital our Blue Cross would not have covered the costs of the medevac.
Jon K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The ins. was peace of mind and maybe a deterrent to any problems with the dive or weather. We had an uneventful trip
Donald R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thanks for providing peace of mind throughout our trip.
Diane P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
have used CSA at least 9 times in the past and will continue. Only have had one claim, but everything was taken care of easily.
Andrew S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Just the thought of being protected gave us peace of mind. We had our 81 year old mom with and you never know when bad things happen to good people.
Fred Q. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
great customer service in answering questions before purchase and providing plan recommendation
Robert C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, we didn't have to use the plan, but it was very reassuring to know it was there if we needed it.
Janet N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, again, for you, we didn't have to submit a claim for any of your services, and we will use your services again when needed. It provides us with peace of mind that we carry the coverage during our trips, that's our motivation to purchase one of your coverage plans. Now, if we need to utilize your services, we will then give you feedback as to the satisfaction level we experience. We thank you for your availability of coverage in the past. Campbell
Campbell P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I felt reassured that I could change plans if an emergency occurred. Thankfully I didn't need to file a claim. I have heard about plans that are less expensive so I will look into other plans another time.
Leslie A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Luckily we didn't have to file a claim, but the coverage was very good, the process was easy, and the representative I contacted with a temporary problem was knowledgeable and helpful. Would use them again.
Christine S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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