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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
As a solo traveler I have purchased insurance through CSA for my last three trips. Fortunately, I have never had to use it although it provides security and piece of mind. I wouldn't go anywhere without it.
Leila M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully I didn't need to use any of the insurance components, but when I purchased the coverage the agent was extremely helpful and thorough in explaining the terms and the coverage and made it easy to do.
Roberta J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We did not need to use the coverage, but it was nice to know it was there. Having it as a safeguard made us better able to enjoy our trip worry free.
Jennifer F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan provided good coverage at a reasonable price. Thankfully we did not need to make any claims and the security of knowing we were covered if needed gave us peace of mind while we traveled.
Eugene W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Glad I didn't have to use it.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Picked up an allergic rash and got treatment from ER when I returned on Sunday.
Naim R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good coverage for the price. Glad I didn't need it but also glad I purchased it.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thanks for your feedback! Glad to hear the trip went well.
    Apr 05,2012
The trip included a
cruise
Generali Global Assistance Standard
I thought your Travel Protection plan was very reasonable compared to other travel protection plans that are being offered.
Why should we say yes when we didn't file a claim?
Louise T. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Filed two claims, weather travel delay coming and going forced overnight delays. Prompt email response on one claim. Fairly prompt payment. Had to call on second claim. Apparently it got attached to the back of the first one and ignored. Got a call back an hour after my call saying the second claim was approved and got a check a few days later. The six hour delay feature worked well for us. Traveling companions had a 12 hour delay on their policy and couldn't collect on one of the delays. Not sure why they needed proff of age to process my claim.
Delbert H. would recommend this plan to a friend or relative.
10 of 11 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I checked all other insurance plans. I felt this was the best plan for the money. I am grateful I did not have to use it, however, I felt more relaxed and secure knowing the plan was in place for my vacation.
Howard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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