For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We just returned from a 15 night cruise and we're very glad we purchased this insurance. We did not need to use it at all, but the piece of mind it provided was worth it! We wouldn't use the insurance on all of our trips, but this one was rather expensive for us and you just never know with weather, health and other issues that could ruin a trip for you. We looked at lots of plans and will certainly use these folks next time we want trip insurance. Excellent service!
Gary W. would recommend this plan to a friend or relative.
3 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Shuttle driver inadvertently left a medically necessary cane/chair on the shuttle and drove away. Claim filed and approved for the full replacement cost of the device. Excellent insurance company. I'll use them again.
Robert R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I forgot to take details of my plan with me. I wanted to use it but since I forgot the paper work, I did not seek medical attention. I have used CSA before and this is the first time that I wanted to get assistance and also the only time I forgot the paperwork.
Lorraine W. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very reasonably priced, although (luckily) I didn't need to make a claim I would have felt confident in making one, and knowing that all of my belongings and my trip was fully covered.
Rebecca W. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I always obtain travel insurance from InsureMyTrip for overseas travel and have been very satisfied with coverage and cost. Fortunately, I have not had to file a claim.
Paul I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very easy to obtain coverage. The customer service representative was extremely helpful regarding which plan suited me best.
Billy E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy,great customer service. Thank you
Jamshid M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Because of the good experience I had using CSA Travel Protection on a previous trip which had to be canceled for health reasons, I chose to use CSA again when traveling this year - fortunately, we stayed safe and healthy and did not need to submit any claims.
Beatrice G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Took almost 2 months to get all my claim. Don't know how much fault lies with Spirit Airlines waiting for a response about why flight was delayed.But pleased to get all my claim! Proved me wrong. Also no hassles wonderful!
DENNIS Z. would recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I've used InsureMyTrip for many of my international travels and I am always satisfied with the options provided for very reasonable pricing. I have not had to file any claims luckily, so I would not be able to comment in that regard.
Vivian M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)