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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I really have no problem with the coverage - what I DO have a problem with is the increase in cost for basically the same insurance that I purchased on November 21, 2011 for $68.00 and five months later, for the SAME coverage the cost was $90.00?????????????? That's quite an increase in a short amount of time!! I did not purchase until 2 days before my trip so I didn't have time to shop around for a better rate with another company for the same coverage but I certainly will next trip to Paris which will be in September of this year!!
Sandra M. would not recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    We noticed you purchased a different plan and provider (Nov-2011) the coverages are different. The trip cost was also lower, that could be why the policy was cheaper.
    May 08,2012
  • Kathy (Generali)
    Generali Global Assistance
    Photo
    Thank you for using CSA and sharing your experience. Without knowing the specifics of your trip in November and your recent trip, it’s hard to say why there is a difference in price. Plan pricing is based on multiple factors, from location to length of trip. While pricing differs from policy to policy, we work to provide affordable coverage for all travelers. If you have additional questions, please contact us. Our contact information is available on the InsureMyTrip site.
    May 08,2012
Generali Global Assistance Standard
The cost, coverage, and efficient service could not have been better. Throughout our trip, it was a comfort to know that we were in good hands. Will definitely contact CSA again for our next trip.
George E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Grateful I did not have to use the plan.
Virginia L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
great plans; gave your website to two older ladies on my trip...
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I have never had to make a claim (thank goodness) but a travel companion did. It was covered completely in a timely manner.
stacy s. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I thought pricing & coverage represented a better deal than some others. Purchasing & documenting the coverage was a breeze & instructions for what to do if... were clear. Fortunately, I didn't need to file a claim so can't address that.
Nancy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Was a peace of mind to know I was covered if something happened for low cost.
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was very satisfied. it was easy to compare with other plans, cost was reasonable and it took alot of worry off my mind. Glad I didn't have to use it. Any rebate for no claims?
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Debra
    IMT
    Photo
    We are happy to hear you had an uneventful trip. Sorry, there are no rebates
    May 03,2012
The trip included a
tour
Generali Global Assistance Standard
The true test of a plan is its effectiveness when needed. Fortunately, we did not have to put it to a test.
Charles A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Easy to purchase. Good coverage. Great prices.
Kyle L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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