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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Didn't need it, but nice to know it was there
Barbara C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
great web site...
alan
Alan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to file a claim, so I cannot comment on the company's response.
I can say that the website is laid out very clearly with great options, making choices easy. My rave is more for the site, what it offers, and how it offers it. I might not have gotten travel insurance if it was not for this site's ease of use and thorough info.
dace k. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
For some reason I first purchased Trip Insurance in 2007 when I decided to take a tour. I was ignorant of what all was important and how things worked since I had never traveled.

Tragically, my mother died when I had been in Europe only a couple of days. Fortunately, my trip insurance provided some assistance; however, I don't remember the company.

This taught me to make the purchase of trip insurance since I am now in my 60s and my family is also getting older.

I had about a $4,000 tied up in this trip & felt I wanted to provide for unexpected contingencies. Fortunately, I did not have to file a claim.
Shirley T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This plan suited our purposes. It seemed to be a reasonable price for the coverage provided. The best part, of course, was that we didn't need it! Thankfully!
Virginia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I did a lot of comparison shopping before settling on CSA. This was the most comprehensive coverage for the best price. Although our son didn't need to make a claim, we were completely satisfied with the plan, the cost, and the staff backing it up. I called just before he left to make sure everything was a go. The customer service rep was extremely helpful and reassuring. Thank you CSA for a worry free 10 days while our son was half way around the world.
Samuel U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I think the plan is very good. It covered everything I needed and more. I was fortunate in that nothing happened before or during my trip that would have resulted in filing a claim, however it did give me peace of mind and the cost was well worth it.
Phyllis G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Someone became seriously injured (unknown origin) on our ship. We had to detour to Coast Guard off the San Diego Coast so they could be flown to a medical facility. This was on day one or two of our trip. I was happy I had the medical insurance (including emergency evac) and trip interruption insurance just in case it happened to us. A number of people I talked with did not have insurance on the ship. I used this incident as an example of why you should get it.
Jimmy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having elderly relatives, I always purchase trip insurance. I have had to use it twice and when you need it, you find it is worth every penny you paid for the coverage. CSA is an excellant choice and one of the best priced for the coverage.
Susan B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The group I was with collectively knew three people who financially ruined themselves by having a major medical problem in a faraway land, simply because they were not insured. We traveled carefree knowing that we wouldn't become one of those stories.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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