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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I liked the peace of mind it gave me while I was traveling. I recommend the coverage it gave me.
Jack S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need to make use of the insurance, which was great. Therefore, I cannot comment on the coverage, but we were happy to know it was there for a reasonable price.
Virginia J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was very pleased with the insurance offered to me by CSA Travel Protection. It didn't cost as much as I expected, and the peace of mind it gave me made it worth it. The representatives are very professional and quickly found the best coverage for me. The speed in which everything was handled and communicated was outstanding. Ultimately, I was able to take my trip, as scheduled. But, I will certainly go to Insuremytrip.com for my future travels. It's so worth the peace of mind.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I didn't have to use the insurance, it's difficult to rate how well it works. It's just what it's called.....insurance, in case! I've bought CSA before and have the same comment...it's INSURANCE.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The travel protection provided me ease of mind in knowing if something happened I had coverage. A couple of my fellow traveling golf associates who didn't take out travel insurance weren't as fortunate as their clubs were delayed by the airlines, had out-of-pocket expenses and the hassel of filing claims against the airlines for reimbursement.
JAMES A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully I did not have to file a claim, but the insurance was easy to get and seemed to cover everything if I had needed it.
Marie R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We did not have any reason to file a claim, as our Europe trip went off without a hitch. I will say that having the protection plan in place provided significant peace of mind considering the potential for travel problems that could have arisen in Europe at the time.
Vonda K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Coverage seemed to be very good, but fortunately had no need to use it, so no way to rate how it would be if I had to file a claim
Mark M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The coverage was fairly comprehensive and the price was good when compared to other providors offering the same coverage. The real test however comes when you have a claim. Since I/we did not have one (and hopefully never will) I feel my rating is incomplete.
Deborah P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought a new expensive piece of luggage for this trip. When I arrived home, one of the wheels was broken off. The airline refused to take responsibility, stating they did not cover wheels. The manufacturer stated if I paid to have the luggage sent to a repair center out of state, and then shipped back to me, they would repair it. I filed a claim with little hope it would be paid, but received a check for the full price of my luggage less than a month later. Way to go! I will be a loyal customer.
Kenda H. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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