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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
This was the 1st time I have ever purchased travel protection. It gave me peace of mind.
William B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I fortunately had no reason to use it, I can't really comment on how well the CSA plan works.
Karryll N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Excellent service. I use it every year
and while we never had to file a claim, I feel confident that the product will be available
if need be.
FRANK M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The first time I ever purchased a Travel Protection Plan, it was through CSA and I ended up having to cancel my trip due to a death in the family. The representatives were very helpful in getting my claim fully paid. I find CSA to be competitive in pricing an AAA+ in service if you need to file a claim.
James G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Luckily, made no claim. Felt happy with the coverage though.
Thomas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We happened fortunately to have no claim on this trip.When we have had in the past we have always been
very fairly treated. We have and will likely continue to use your company on future trips.
Gerald L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was excellent. The agents with whom I spoke were polite, helpful, and kind.
Thankfully, I did not have to use the plan, but was happy to know I had coverage if it were need.

I really don't know if the coverage was expensive for the amount of coverage I received. Naturally, each of us wants the most for our $ for the least cost.

I would buy coverage again because at my age and my husband's age we cannot afford not to have coverage.

Thank you for your cooperative spirit.

I hope my corrections were made as I wanted to mark "Well Satisfied" the the plan. Thank you
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Yes, we were satisfied with the plan. Given that it was very hard to find insurance anywhere but here (we were using frequent flyer miles) it gave us great relief to find this. And had a most relaxing vacation because of your company.
Alice F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I just need coverage for a few days and this plan suited my needs exactly. I will use your plan again although I won't be traveling in the near future.
Madelyn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully we did not have to use this plan but were confident in knowing we would be compensated should we have a medical emergency or a trip cancellation .This was especially important to us since my 82 year old mother was traveling with us.
Deborah W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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